A Kiama pharmacy has become Australia’s first fully-branded Health Destination Pharmacy with the aim to provide improved one-on-one healthcare to the community.
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The pharmacy has adopted the Pharmaceutical Society of Australia (PSA) international Award-winning Health Destination program – offering tailored healthcare solutions.
The Health Destination program is designed to achieve overall pharmacy practice improvement, including delivering more effective healthcare services.
Around 20 pharmacies around Australia have signed up to the innovative program, empowering pharmacists to provide tailored, high-quality consumer healthcare in their communities.
Kiama Health Destination Pharmacy owner Chris Mills said transforming into a Health Destination pharmacy has been very positive, especially by having more meaningful interactions between pharmacists and patients.
“We’re delighted to be Australia’s first fully-branded Health Destination Pharmacy – this innovative model has really worked for us and is helping to deliver better healthcare solutions for our customers,” Mr Mills said.
“Being able to provide accessible, holistic healthcare solutions is what we’re striving for – and we’re confident the Health Destination model will make us more sustainable in the current economic environment.”
“We have also benefitted from the unique Health Destination coaching which offers one-on-one support from expert pharmacist coaches as part of the program.”
Customers will have the opportunity to book a consultation with Mr Mills about their health or medications.
“I have found other pharmacies had a retail focus and I wanted to move away from that and have a more patient centred focus,” Mr Mills said.
“I’ve always been very passionate about talking to patients and being out there, not stuck behind the dispensary just putting scripts through.
“There are a lot of health conversations people don’t want to have out in the shop – so it’s great to have a space for those private conversations.”
Health Destination coach Rachel Dienaar said PSA’s Health Destination program supported pharmacists who wanted to re-establish their pharmacy with tailored healthcare solutions for the local community.
“Mr Mills should be congratulated for going the extra mile to deliver more localised health services to provide better community-based care,” Ms Dienaar said.
“It’s really all about enabling pharmacists to do what they do best and what we know consumers want from them – to be more accessible, provide evidence-based advice and assistance on minor ailments and medication management.
“The innovative program is informed and endorsed by multiple industry experts who bring significant expertise in practice change to support this tried and tested program.”
For more information, visit www.healthdestinationpharmacy.com.au.
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