Kiama businessman's seven steps to retail success in the new digital world

Author: Glenn Haworth with his new book about tips to survive in retail..

Author: Glenn Haworth with his new book about tips to survive in retail..

It has been a tumultuous year for the Australian retail industry with hundreds of stores closing their doors.

Kiama's Glenn Haworth knows what it is like to come through turbulence to create a thriving business that can withstand economic shake ups and has written a book.

The Haworth Guitars and Resolve Business Coaching director is the author of 'Retail Domination' to help retailers in what he calls 'the new Covid world'.

Mr Haworth said there has never been a more important time to consider re-structuring business models. He can recall the time when many music stores were closing down and how Haworth Guitars went from a small mum-and-dad music store in Kiama to becoming the biggest seller in the world of Australia's two major guitar brands.

He also launched a world-class e-commerce store, started a music school and gained almost 100,000 followers on Instagram.

He said his approach to running a successful retail business has been far less traditional than that of his peers. And his new book tells the story of all the ups and downs he faced along the way.

He said it includes the unique coaching framework he founded at Resolve Business Coaching to help businesses formulate the right plan of attack to succeed in the new digital world.

Read more:

We depend on subscription revenue to support our journalism. If you are able, please subscribe here. If you are already a subscriber, thank you for your support.

Sign up for breaking news emails below ...

This story Kiama businessman's seven steps to retail success first appeared on Illawarra Mercury.