Reconciliation Week 2020: The theme for #NRW2020 - In this together - was announced in 2019, but now reminds us whether in a crisis or in reconciliation we are all in this together. Find out the 20 ways you can be In This Together: nrw.reconciliation.org.au
Draft Operational Plan 2020/2021: Our draft Operational Plan for 2020/21 is on public exhibition from 27 May to 23 June. You can view the plan and make a submission via our Consultation & Public Exhibition web page.
Wasting no time: Keep an eye out for your new 2020-2022 Waste Collection Calendar. We're distributing 11,500 calendars in May and June, which help you put the right bins out, know when our popular waste events are on and provide heaps of tips to be waste wise.
Dogs on leash: Our rangers are reporting an increase in people walking their dogs without a leash, or with a leash in the wrong areas. The NSW Government recently significantly increased fines for not properly controlling your dog, or walking them where you shouldn't.
COVID-19 Update: What's open from 1 June. The resumption of regional travel from Monday 1 June means we'll be re-opening our holiday parks and our visitor information centre. Kiama Library will also re-open from 1 June, under the relaxed measures. Gerringong Library will open on 2 June. When re-opening we will have strong safety measures in place, including limits to how many people can use these facilities, signs and floor decals to help you stay safe while inside, hand sanitisers units and sneeze guards for our customer service areas. We will also be asking for cashless transactions when making payments.
Customer Service: While our Customer Service centre remains closed, you can still call or email them: (02) 4232 0444 or email@example.com. You can pay your rates via our website, or in person at Australia Post.
Financial relief: If you are experiencing financial hardship due to COVID-19, you can defer your rates payment without incurring interest.
Complaints: Complaints regarding community behaviour should be forwarded to NSW Police - 1800 333 000.
Questions: Questions regarding COVID-19 should be directed to the National Coronavirus Helpline 1800 020 080.