Consumer fears raised as Veda switches from Financial Ombudsman Service to the Credit and Investments Ombudsman

By Esther Han
Updated February 28 2017 - 6:08pm, first published February 27 2017 - 2:08pm
Veda could save money by moving to the Credit and Investments Ombudsman. Photo: Louie Douvis
Veda could save money by moving to the Credit and Investments Ombudsman. Photo: Louie Douvis
Veda is Australia's biggest credit reporting agency. Photo: Anthony Johnson
Veda is Australia's biggest credit reporting agency. Photo: Anthony Johnson

Experts fear the chances of consumers and business owners having their disputes with credit reporting agency Veda swiftly resolved will be reduced after it switched from the "gold standard" ombudsman to another.

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