Recent data from the ACCC shows the number of injuries associated with mobility scooters is increasing and with 60 fatalities reported, the NRMA has launched a survey to find out more.

Rob Rich of Kiama Cycles and Sports has sold dozens of motorised scooters and said while he occasionally hears of minor bingles on Kiama's footpaths, major accidents were very rare.

He said it was important for users to familiarise themselves with their vehicles and read up on the road rules before taking to the streets.

"Quite often we get customers who are being pushed to stop using their car and they might be a bit frightened," he said.

"We'll deliver them to people's houses so they can get a feel for it first."

For Mr Rich and his customers, the scooters' benefits far outweigh the risks.

He said he gets a buzz out of watching customers zooming down to the ocean pool for a morning swim; a luxury many couldn't access without wheels.

"People are always saying, 'since I've got the scooter, it lets me visit my family, I can go to the cafe or the shops. It gets me up and out of my apartment'," he said.

"Particularly in Kiama where we have a lot of hills, the scooter just gives them that mobility."

For Mavis James the mobility scooter has given her the ability to live independently.

"I go to Church, I go to the doctors, and I do all that on my own," she said.

Mrs James said she stayed safe by keeping to walking pace.

"Some people go far too fast and if you're in their way, look out!"

ACCC Commissioner Sarah Court said the survey will look at why and how people use the scooters to better understand safety issues and risk management.

"The aim is to provide more information about how people are buying and using mobility scooters and what training they also receive," she said.

If you are interested in taking part, the survey can be accessed at www.mynrma.au/scooters and copies are available by calling the ACCC on 1300 302 502.